• QQ 616548758
  • QQ 754654599
Email:sales2@chwdvb.com Shenzhen Changehome Microelectronics Co.,Ltd

Shenzhen Changehome Microelectronics Co.,Ltd

Cloud WiFi Camera how to remote control IP camera

 Cloud WiFi Camera

Operation Manual

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Dear users, you are welcome to choose this product. Before using the product, please read the instruction manual carefully and keep it for later reference

 


 1Main Function Description

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2、How To Download Mobile APP 

 

Method 1:

Search and download “YCC365 Plus” in Apple Store or Android app store.


Method 2:

Scan the QR code as below

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3.How To Operate The Mobile APP

3.1 Register an account

When you use this app at the first time, you need to use your email to register an account, click “Sign Up” and set a password according this procedure.

*If you forget your password, you can reset your password, just click "Forgot password” on the login page.

*Password should be at least 6 characters and not longer than 30 characters. It should be a combination of letters and numbers.


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Tips: the current version only supports mobile phone number registration in Vietnam. Please use email to register in other areas

                         

 

3.2 Add camera

Note: the camera only supports 2.4G WIFI, before adding devices, make sure your router is 2.4G WIFI, and your phone is connected to 2.4G WIFI.

 

3.2.1Scan QR code to add


Please make your phone connect to the Wi-Fi, 

and then click “Device adding by scanning the code”, reset the camera, after hearing the voice “Please configure camera by scanning code or AP hotspot”, please click the “Connect to the network”.

Select your own Wi-Fi and login with your password
.


Align the two-dimensional code displayed on the phone with the camera lens, maintain a distance of 4-8 inches and keep balance.


Click  “I heard the beep voice” after hearingthe beep, a few seconds later, you will hear the voice “Internet connected welcome to use cloud camera”.

 

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 3.2.2 Addition by connecting to network cable (Only support Lan port device)

 


Please connect Ethernet cable between camera and Wi-Fi router.


After your phone connect to the Wi-Fi, Click “Add device” and “Addition by connecting to network cable

Please scan the QR code on the device and wait for the network connection to succeed

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 3.2.3  Addition of AP hotspot

 

After your phone connect to a Wi-Fi , please click Add device and Addition of AP hotspot”, reset the camera, after hearing the voice “Please configure camera by scanning code or AP hotspot”, please click the “Connect to the network.

    Follow the wizard make your phone connect to CLOUDCAM_XXXX network  and Return to YCC365 plus app.

 

Click Next  and Select your own Wi-Fi and login with your password.

 

Hear the voice Internet connected welcome to use cloud camera and wait for the Wi-Fi connection to succeed.

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3.3 AP Direct mode (special)

Power up the camera and hear the voice "Please configure camera by scanning code or AP hotspot" (if you don't hear the voice,
reset the camera)


 Press the reset button for two seconds and hear the voice "Enter AP access mode after reboot"  (The camera will no longer be voice broadcast after restarting).


    Make your phone connect to CLOUDCAM_XXXX network  .

 


Open the YCC365 plus app to enter the login interface, click the setting icon in the upper right corner .


Click AP networked device preview and Click Next .

 


Scanning the device in the Wi-Fi network , then click the device .



Enter user name: YCC365 password: 0123456, click CONFIRM, then you can preview the screen.

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4 Function introduction

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4.1 PTZ/ Preset


PTZ

By sliding steering wheel or sliding the screen on the live preview can control the camera's rotation .


   Preset

1Click the preset icon to enter the preset management interface.

2Add the preset: several presets can be added.

3Delete the preset: click the edit icon to delete the preset that has been added.

 

 

 

4.1.1 Add the preset

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 4.1.2  Delete the preset

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 4.2 Video playback

Gentle hint : video playback by default is cloud recording , if you want to playback the video on the TF card , you can switch play videos from to SD card.


Cloud video has color discrimination, dark blue indicates the alarm recording and light blue indicates non-alarm recording. TF card video color uniform light blue.


Click the date icon to playback the video of the selected date
.

Click
“    ”icon can adjust the cloud video playback speed, but TF card playback does not support.

 

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4.3 Video clip

Gentle hint: Only the cameras with cloud service package have this feature.

Drag the playback cursor and click the clip icon, select start time and click save to the cloud album  , enter the video name and click “save”.

 

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4.4  Download cloud video / share cloud video

Click the cloud album icon and click the video clip, click “Download” to save the video to your phone or click “Share” to share your Video on Facebook and YouTube.

 


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4.5 cloud video playback

imageClick Message to view the alarm video.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 5 Preferences


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Click Message to view the alarm video.



 

 

 

 

                           

 

 

Add closure plan

 

 

               

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5.1  Cloud Storage service

We offer 30-day-long cloud service, everyone can enjoy the cloud storage service for free, after that you can choose to pay for the service with a low cost.

ASelect “Cloud service” and check Subscription packages

BThere are three kinds of subscription packages for you, you can choose to pay for this service by monthly or yearly.

CWe support PayPal payment system, click “Go to PayPal now” and then finish the payment ( please install PayPal app in advance )

 

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 5.2  Set TF card recording Mode

Insert the TF card into the card slot and power on the camera.

TF card requirements1Memory space 8-128G  2C10 TF card  3use after formatting.

4、 Recommend Kingston/SanDisk/Samsung

Click SD card status to check it

Click Video Mode to select the video mode of TF card.


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5.3 Notification settings






 




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 Gentle hint:Only the cameras with cloud service package support mail delivery.

 


5.4 Other functions settings

 

HD video: switch the quality of pic HD / SD

Device Microphone: Open / Close the microphone

Night Vision

1Off, close the night vision

2On, always open night vision

3Auto, automatic switchover

Rotate The Video Feed 180°Flip the picture when

 the camera is installed under the roof.

Wi-Fi Network: Change the Wi-Fi on the device.

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Note: The Wi-Fi must be searchable, if the location

changed and the Wi-Fi is different, please reset and

connect to a new Wi-Fi again.

Device DetailsCheck the ID and the number

of the software\hardware of the device.

Remove Device

Please remove the camera in your account if you need to use another account to add the camera.

 

image6、Split screen to watch

(Only for multiple equipment under the same account)


 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

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7 How to use a camera on a computer

Log in 

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8. Frequently asked questions

1.Can’t add the device

APlease make sure the camera has been reset. Press the Reset button until hear the prompt tone

BOnly support 2.4GHZ Wi-Fi, if your Wi-Fi router is 5GHZ, please switch to 2.4/5GHZ dual mode.

CPlease turn on the GPS service before adding the device on the Android mobile phone . After installation is complete, you will be asked to turn on GPS service when you use the app at the first time, if you choose not to turn on the GPS service, please uninstall and reinstall the app again

DPlease confirm the camera wasn’t binding by the other account.

There are four voice prompts in the progress

1Please configure camera by scanning code or AP hot spot

2Select your Wi-Fi and login with your password, after the device makes a noise like “beep” you will hear this “Please wait for Wi-Fi connecting”.

3“Please wait for internet connecting” after getting the Internet ip address.

4Internet connected welcome to use cloud camera

AIf you can’t go to the second step, please check your Wi-Fi channel is not hidden, and the Wi-Fi router can’t be so far from the camera. If this way doesn’t work, please scan the QR code to add the camera.

BIf you can’t go to the third step, please reduce the number of the Wi-Fi users, and delete the special characters of your Wi-Fi password.

CIf you can’t go to the forth step, please try again, if it still doesn’t work, please contact the seller.

3Why does it have a interval while the video is recording to the TF card

The size of the video file is limited. Once the video size close to the critical value, the video file will be created and the next video will continue to be recorded, there is a interval but so short.

4The TF card can’t be identified

Please check the TF card if it meets the quality requirements, when the Wi-Fi signal is not good, it also can’t be identified.

5The video recording timeline is blank after the cloud service expired.

The video can’t be replayed after cloud service expired, if there is no TF card in the camera, the video can’t be recorded.

If the TF card is always working, but the video files disappeared, please check the Check TF card state, if it is normal in the App but no video has been recorded, please format the TF card. If it still doesn’t work, please get a new TF card and try again.

6Why I can’t get the notifications on my phone

Make sure the App get the message pushing rights

Otherwise, when you are watching the real-time video in the App, there is no warning notifications, because it’s unnecessary to send notifications when you are watching the video online.

    Advanced message push system, the warning notifications won’t be pushed to your phone all the time but it will record all the messages and videos.

7Camera disconnect

Please check the power and the Internet then restart the camera. If this way doesn’t work please remove the camera and add it again in the App.

8Circle in the video, video runs slowly

Circle in the video means it’s still loading, please check your network environment.

9How do the other people watch the video?

Share the App account with the other people.

10How many people can use the account simultaneously.

There is no theoretical limit.

11Why adding camera to another account would fail?

One camera one account, if the other account needs to add the camera, please remove the camera in the current device.

12How can I get my camera connected to the other Wi-Fi.
Two ways:
A
When you need to change to another Wi-Fi without moving the place.
Parameter setting >> Wi-Fi Network >> select the Wi-Fi
B
: When the camera is moved to another place, please start the camera, you will see the

 “Device disconnected” on the main page, and then click “TROUBLESHOOT” to connect

 to the Wi-Fi again.

 

• After sales instruction

1The product will be updated in real time, if there is update, it will not be noticed anymore, please visit our official website for reference.

2Introductions of the basic function of the products are included in the instruction, please users to read all the information carefully.

3lf any problems occur in the usage of the video camera, please contact the

Seller

4We have made every effort to ensure the completeness and correctness of contents of the instruction, but there may still some deviations between part of the data and the actual situation, if you have any question or dispute,

5Losses caused by operating without following the instruction of the manual book should be assumed by users.

This instruction applies to consumer product.

Kindly reminder: if the instruction is updated, it will not be noticed any more, dual video recording memory (TF card/cloud storage) is supported by the video camera; to better safeguard safety of video recording, users could select multiple cloud video recording mode for video camera via service channels, choosing for monthly/yearly payment for storage.


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